Privacy Policy

Your privacy and accessibility are our top priorities. Learn how WelcomingWeb protects your personal data and ensures compliance.

Last updated: September 17, 2025

1

Introduction

WelcomingWeb ('we,' 'our,' or 'us') is committed to protecting your privacy and ensuring accessibility for all. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our accessibility compliance platform.

2

Information We Collect

We may collect the following categories of information when you use our platform and services:

  • Personal Information: name, email, and contact details provided when you register.
  • Website Data: URLs you submit for accessibility scans and resulting compliance reports.
  • Usage Data: how you interact with accessibility widgets, profiles, and AI remediations.
  • Technical Data: IP address, device type, operating system, browser details.
  • Accessibility Preferences: selected profiles such as Blind Mode, ADHD Mode, or Color Blind Mode.
3

How We Use Your Information

We process your data to improve accessibility and compliance. Specifically, we use your data to:

  • Provide, maintain, and improve our AI-driven accessibility services.
  • Generate accessibility compliance reports for WCAG, ADA, Section 508, and more.
  • Personalize user experience through tailored accessibility profiles.
  • Communicate with you about account status, audits, and compliance updates.
  • Monitor platform performance and security for reliability.
  • Comply with applicable legal, GDPR, and HIPAA obligations.
4

Cookies & Tracking

WelcomingWeb uses cookies and tracking technologies to enhance accessibility and user experience.

  • Essential cookies are required for core platform functionality.
  • Analytics cookies help us understand usage trends and improve AI remediations.
  • Preference cookies save accessibility modes you select (e.g., Blind Mode or Dyslexia Mode).
  • You can manage cookie preferences in your browser or through our cookie banner.
5

Data Sharing & Disclosure

We respect your trust and do not sell your personal data. We may share information with:

  • Trusted service providers who assist in hosting, scanning, and reporting.
  • Legal authorities when required by law or to protect rights and safety.
  • Partners and auditors in case of business transfers, mergers, or compliance reviews.
6

Data Security

We apply strict technical and organizational measures to protect your data, including:

  • Encryption of sensitive data both in transit and at rest.
  • Access controls and authentication for all systems.
  • Routine vulnerability assessments and penetration testing.
  • ISO 27001 certified infrastructure and compliance practices.
7

International Data Transfers

As a global platform supporting 120+ languages, your data may be processed across multiple regions. Whenever data is transferred internationally, we apply safeguards such as:

  • Standard contractual clauses approved by the European Commission.
  • GDPR-compliant processing agreements with third-party providers.
  • Continuous monitoring to maintain compliance with local regulations.
8

Data Retention

We retain personal and accessibility-related data only as long as necessary to provide our services or comply with legal requirements.

  • Account data is retained while your subscription is active.
  • Accessibility scan results may be stored for historical compliance tracking.
  • You may request deletion of your data at any time by contacting our support team.
9

Children's Privacy

WelcomingWeb is not designed for children under the age of 13 (or the age of digital consent in your region). We do not knowingly collect personal data from children. If you believe a child has provided data, please contact us for immediate removal.

10

Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights including:

  • Accessing, correcting, or deleting your personal data.
  • Restricting or objecting to processing.
  • Requesting data portability.
  • Withdrawing consent for specific processing activities.

To exercise these rights, contact us at privacy@welcomingweb.com.

11

Changes to This Policy

We may update this Privacy Policy to reflect improvements to our AI accessibility tools or legal requirements. Any major changes will be communicated through email or website notifications.

12

Contact Us

For questions or concerns about this Privacy Policy, you can reach us at:

  • Email: privacy@welcomingweb.com
  • Cambridge Office (HQ): St John's Innovation Centre, Cowley Road, Cambridge CB4 0WS, United Kingdom
  • Istanbul Office: Yıldız Technical University Technopark, 1st Floor, Block D2, No:108, Esenler, Istanbul, Turkey
  • Phone (UK): +44 20 3318 6011
  • Phone (TR): +90 212 483 74 81
  • Support: Available 24/7 through our Help Center